Terms of service

Terms of Service

Last Updated: March 1, 2026

OVERVIEW

Welcome to ShopAntra!

The terms “we”, “us” and “our” refer to ShopAntra. ShopAntra operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you with an online shopping experience.

ShopAntra is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when you use our Services.

By accessing or using shopantra.co, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.

SECTION 1 – ELIGIBILITY & ACCOUNT

By using our Services, you confirm:

  • You are at least 18 years old.

  • All information provided by you is accurate and complete.

  • You will maintain the confidentiality of your account credentials.

You are responsible for all activity under your account. We are not liable for unauthorized access resulting from your failure to safeguard login details.

Accounts may not be transferred or sold.

SECTION 2 – PRODUCTS

We attempt to display products as accurately as possible. However:

  • Colors and images may vary depending on your device.

  • Product packaging may vary from images.

  • Availability is subject to change without notice.

We reserve the right to:

  • Modify or discontinue products.

  • Limit quantities per customer.

  • Refuse orders at our discretion.

ShopAntra operates as a dropshipping store and may source products from third-party suppliers.

SECTION 3 – ORDERS & ACCEPTANCE

When you place an order, you make an offer to purchase.

An order is accepted only after:

  • Payment is successfully processed (for prepaid orders), or

  • COD order is confirmed by us.

We reserve the right to:

  • Cancel suspicious or fraudulent orders

  • Cancel bulk/reseller orders

  • Cancel orders due to pricing errors

If your order is cancelled, you will be notified and refunded if applicable.

All purchases are subject to our Refund Policy.

Products are intended for personal use only and not for resale.

SECTION 4 – PRICING & PAYMENTS

All prices are listed in INR (₹).

Prices may change without notice.

We accept:

  • UPI

  • Credit/Debit Cards

  • Net Banking

  • Cash on Delivery (COD)

You agree that:

  • Payment details provided are valid.

  • You are authorized to use the payment method.

  • You will pay all charges including shipping and applicable taxes.

For COD orders:

  • Refusal without valid reason may restrict future COD access.

SECTION 5 – SHIPPING & DELIVERY

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Courier services

  • Weather

  • Government restrictions

  • Events beyond our control

Risk of loss transfers to you once the order is handed over to the courier.

Incorrect address details provided by you may result in failed delivery.

SECTION 6 – INTELLECTUAL PROPERTY

All content on shopantra.co including:

  • Logos

  • Images

  • Text

  • Graphics

  • Layout

  • Branding

are owned by ShopAntra and protected under applicable intellectual property laws.

You may not:

  • Copy

  • Reproduce

  • Resell

  • Exploit content

without written permission.

Unauthorized use may result in legal action.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools or integrations.

These tools are provided “as is” and we do not control or guarantee their functionality.

Use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for:

  • Content

  • Privacy policies

  • Transactions conducted on third-party sites.

Accessing third-party websites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

ShopAntra is powered by Shopify.

However, all purchases are made directly between you and ShopAntra.

Shopify is not responsible for:

  • Product quality

  • Delivery issues

  • Refunds

  • Customer disputes

You release Shopify from any claims related to purchases from ShopAntra.

SECTION 10 – PRIVACY

Your use of the Services is governed by our Privacy Policy available on our website.

Shopify may process certain data to enable and improve services.

SECTION 11 – FEEDBACK & REVIEWS

If you submit feedback, reviews, or suggestions:

  • You grant us a royalty-free license to use, publish, and distribute them.

  • Feedback must not be unlawful, abusive, defamatory, or misleading.

  • We may remove content at our discretion.

SECTION 12 – ERRORS & INACCURACIES

We reserve the right to:

  • Correct pricing errors

  • Cancel orders due to errors

  • Update product information

even after an order has been placed.

SECTION 13 – PROHIBITED USES

You may not use the Services:

  • For unlawful purposes

  • To commit fraud

  • To transmit viruses or malicious code

  • To scrape or copy website data

  • To harass or harm others

Violation may result in account suspension.

SECTION 14 – TERMINATION

We may terminate your access to the Services without notice if you violate these Terms.

You remain liable for any outstanding payments.

SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “AS IS” and “AS AVAILABLE”.

We do not guarantee:

  • Uninterrupted website access

  • Error-free operation

  • That products will meet personal expectations

To the maximum extent permitted by law, all implied warranties are disclaimed.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, ShopAntra shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits

  • Delivery delays

  • Third-party courier issues

  • Misuse of products

Our maximum liability shall not exceed the amount paid for the product.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless ShopAntra and its partners from claims arising from:

  • Your breach of these Terms

  • Violation of law

  • Misuse of Services

SECTION 18 – SEVERABILITY

If any provision is found invalid, remaining provisions remain enforceable.

SECTION 19 – ENTIRE AGREEMENT

These Terms and related policies constitute the entire agreement between you and ShopAntra.

SECTION 20 – ASSIGNMENT

You may not transfer your rights under these Terms without our consent.

We may assign these Terms without notice.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the courts located in India.

SECTION 22 – CHANGES TO TERMS

We may update these Terms at any time.

Continued use of the website constitutes acceptance of updated Terms.

SECTION 23 – CONTACT INFORMATION

For questions regarding these Terms:

ShopAntra
📧 shopantra.deals@gmail.com

Business Address:
5-7-19/20, G1, Muktha Nilayam, Sangeet nagar,
Kukatpally, Hyderabad,
Telangana - 500072, India.